Privacy policy
WyzeMind is built so that your notes stay yours. We do not run a server for your data, there is no account with us, and the apps collect no analytics, telemetry, crash reports or advertising data. We cannot read your notes.
This policy applies to the WyzeMind app for Mac, its web version at wyzemind.labwyze.com, and this page. It is written for the Act respecting the protection of personal information in the private sector (Quebec, “Law 25”) and Canada’s PIPEDA.
What we collect
Nothing from your notes. We do not receive their content, their titles, or how you use the app.
Where your data is
On a Mac, your notes, images and settings are stored in the app’s data folder on your Mac, in a “vault” with one file per object. WyzeMind keeps a daily backup for 14 days and a safety backup before any permanent deletion or restore, in the same place.
In the web version, your data is stored in your browser’s storage (IndexedDB) on that device. Clearing the site’s data in your browser deletes it from that device.
iCloud sync (optional)
If you sign in with Apple to sync, your data is stored in your own iCloud private database, through Apple’s CloudKit service (container iCloud.com.labwyze.wyzemind). You sign in on Apple’s own page: WyzeMind never sees your Apple password. Apple does not give developers access to the content of a user’s private database, so we cannot read it. Apple’s privacy policy applies to iCloud. The sign-in token is protected by macOS on a Mac and kept in the browser’s storage in the web version. You can stop syncing at any time in the settings.
Network connections
The apps go online only in these cases:
- Web link titles. When you save a web link, WyzeMind loads that page to read its title and site name. The site you link to receives the request, like any visit, including your IP address.
- Writing assistant and image reading (optional, off by default). Only when you click, the text you selected or the whole note, or the image you asked about, is sent to the provider you configured: OpenRouter, Anthropic, or Claude Code on your Mac (which contacts Anthropic with your own Claude plan). WyzeMind asks OpenRouter to use only providers that do not keep data for training. What a provider does with your text is governed by its own policy. Your API keys are encrypted by macOS and stored outside your vault, so they are never in a backup or an export. In the web version, keys stay in that browser’s storage on that device and are never synced.
- iCloud sync, if you turn it on (see below).
- Update notice (Mac). When it opens and then every 6 hours, the Mac app reads a small public file, wyzemind.labwyze.com/latest-mac.json, to see whether a newer version exists. The request carries no identifier and no data about you or your content; like any web request, the host (Netlify) sees your IP address. Nothing is installed automatically: if a newer version exists, a banner offers to open this page.
- “Send to WyzeFocus”. On a Mac, this hands the task text to WyzeFocus on the same Mac, without the internet. On the web, it opens wyzefocus.labwyze.com with the task text in the address, so it can appear in that site host’s technical logs.
Nothing else: no analytics, no advertising, no crash reports and no automatic installation.
This page and the downloads
This page and the web version are hosted by Netlify, and the downloads are served by Cloudflare. Like any web host, they process technical data such as your IP address and the pages or files you request, to deliver them and protect the service, under their own policies. This page sets no cookies, uses no analytics or trackers, and its fonts and videos are served from our own site. The “Buy me a coffee” link leads to an outside site with its own policy.
Sharing
We do not sell or rent personal information and we show no ads. Data only goes to the services described above, when you use them: Apple (iCloud), the AI provider you chose, and our hosts.
Where data is processed
Apple, the AI providers, Netlify and Cloudflare may process data outside Quebec and Canada, including in the United States.
Your rights
Because your notes stay on your devices and in your own iCloud, you control them directly: you can export, change or delete them in the app, delete the app’s data folder, clear the site’s data in your browser, or stop syncing. You also have the right to ask whether we hold personal information about you, to access it, to have it corrected or deleted, and to withdraw your consent. Write to info@labwyze.com. We answer within 30 days.
If you are not satisfied, you may contact the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada.
Children
WyzeMind is not directed at children under 14, and we do not knowingly collect information from them.
Person in charge
The person in charge of the protection of personal information is the founder of Labwyze, Labwyze Inc., reachable at info@labwyze.com.
Changes
If this policy changes in a way that matters, we update the date at the top of this page.